Question 1

How far in advance do I need to book?

Accepted Answer

At least 48 hours before your desired delivery date. During peak season (June–September), we recommend booking as early as possible to guarantee availability.

Question 2

Where do you deliver?

Accepted Answer

All of Barcelona and surrounding areas including Sant Cugat, L'Hospitalet, Mataró, Castelldefels, Sitges, and more. We also deliver to Barcelona Airport (El Prat). Contact us if you're unsure about your location — we're flexible.

Question 3

Is the gear clean and safe?

Accepted Answer

Absolutely. All gear is either brand-new (first rental) or thoroughly sanitized with baby-safe cleaning products between every rental. We follow strict hygiene protocols and inspect every item before delivery.

Question 4

What if something breaks or gets damaged?

Accepted Answer

Normal wear and tear is completely fine — babies are babies! For significant damage, we'll assess on a case-by-case basis. No surprise charges.

Question 5

Can I extend my rental?

Accepted Answer

Yes! Just message us on WhatsApp and we'll extend your dates. Extra days are charged at the daily rate for your current pricing tier.

Question 6

What brands do you carry?

Accepted Answer

We stock trusted brands like Bugaboo, Cybex, Maxi-Cosi, BabyBjörn, Stokke, Ergobaby, Hauck, and more. All items are mid-to-premium range — the same gear you'd buy for your own family.

Question 7

How does delivery work?

Accepted Answer

We deliver anytime between 8:00 and 20:00, directly to your accommodation — hotel, Airbnb, apartment, or even the airport. Just let us know your preferred time. If your plans change or you arrive at a different time, send us a message and we'll adjust. Same process for pickup on your last day.

Question 8

What's your cancellation policy?

Accepted Answer

Free cancellation up to 48 hours before delivery. Under 48 hours, a 50% charge applies. We understand travel plans change — just let us know as soon as you can.

Question 9

How do monthly subscriptions work?

Accepted Answer

Monthly subscriptions are billed from your first delivery and come with a 30-day minimum commitment. After 30 days, cancel anytime with a WhatsApp message. If you return early (before 30 days), you'll be charged the standard daily rental rate for the days used instead of the monthly rate.

Question 10

Can I book for someone else?

Accepted Answer

Of course! Just add the delivery address and any access notes (floor number, door code, hotel guest name) in the special requests field at checkout.

Question 11

Where can I rent a stroller in Barcelona?

Accepted Answer

Petita Rentals offers premium strollers from Bugaboo, Cybex, and Babyzen for rent in Barcelona. We deliver free to your hotel, Airbnb, or apartment anywhere in Barcelona and surrounding areas. Browse our full stroller collection and book online at petitarentals.com.

Question 12

Can I rent a car seat in Barcelona for a holiday?

Accepted Answer

Yes! We rent infant carriers (Maxi-Cosi CabrioFix), rotating seats (Cybex Sirona Gi), and booster seats (Britax Kidfix) — all i-Size certified. We deliver to any accommodation in Barcelona, including El Prat airport. Book at least 48 hours in advance.

Question 13

Can I get a crib delivered to my Airbnb in Barcelona?

Accepted Answer

Absolutely. We rent travel cots from BabyBjörn, Bugaboo, and Hauck, delivered to any Airbnb or apartment in Barcelona. Every crib comes with a mattress and fitted sheet, sanitized between rentals.

Question 14

Should I bring baby gear to Barcelona or rent it?

Accepted Answer

Renting saves you from checking bulky equipment at the airport, risking damage in transit, and hauling it through Barcelona. We deliver the same premium brands you'd use at home — Bugaboo, Cybex, Maxi-Cosi, BabyBjörn — straight to your door, professionally cleaned and ready to go.

Question 15

How much does it cost to rent baby gear in Barcelona?

Accepted Answer

Prices start from €3/day for essentials and go up to €22/day for premium strollers. Longer rentals get lower daily rates — a Bugaboo Butterfly is €15/day for 3 days but drops to €4/day for 15+ days. Monthly subscriptions are available from €19/month.

Question 16

Do you deliver to Barcelona airport?

Accepted Answer

Yes! We deliver to and pick up from El Prat airport (BCN). Whether you're arriving or departing, we can meet you there. Just include your flight details in the booking notes.

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